Monday, 24 June 2013
Important Blog Comment Problem
As they say, shit happens and for the past month or so, many of your comments at this blog and, to a lesser degree at The Elder Storytelling Place, have been relegated to the spam folder instead of being published.
I dislike taking up an entire post to discuss this kind of blog housekeeping but it has been going on for so long now I think you need an explanation.
Since it began on 23 May, I have been working with the Typepad (my blogging service) help desk to fix the comment system. The problem is that some comments, including my own and those of readers who have been publishing comments for years in some cases, are tagged as spam.
I can go into that folder and post the wrongly-categorized spam comments but I cannot spend all day checking for them and sometimes I forget to do it for two or three days.
The help desk at Typepad tells me they are working on this and I spend a great deal of time publishing the “spam” comments and then sending the URLs of those comments to Typepad so they have something to work with. So far, no solution.
A special note to Colette, Linda Skupien, Ann Shaw, Madeleine Kolb, Pamela (Lady Luz) and Lynne Spreen:
Over the weekend, the six of you left excellent comments on our terrific conversation last week about elders and the need to be touched that ended up in the spam folder.
When I tried to publish them on Sunday morning, they disappeared. My apologies but, as this note explains, I can't do anything about it; I must wait for Typepad to find a fix.
UPDATE: Reader Lyn Burnstine just let me know that Colette's, Linda's, Ann's, Madeleine's, Pamela's and Lynne's comments ARE posted on that story. They weren't there on Sunday morning after I published so something got better since then.
That was an important conversation about something that is almost never spoken of in public (anyone who missed it should definitely read it and all comments).
So if the six of you whose comments got lost would like to try to rewrite and republish them for the record, I'll keep watch to be certain they are published. I'm sure I'll return to this subject in time and your thoughts will be important to have.
For everyone, I'll try to remember to check the spam folder at least twice a day and publish any missed comments.
My apologies for this but undoubtedly you have personal experience too with how technology just screws up sometimes for no good reason and how terribly frustrating it is when it's not within your ability to fix.
In addition to the comment problem, I lost six or seven hours (!) over the weekend trying to figure out why my printer suddenly tried to fax everything I wanted only to print. It's finally fixed but I had different plans for those hours. Grrrrrrr.
At The Elder Storytelling Place today, Jan Adams: Do You See Rabbits?